Railway CrossFit — SMS Privacy Policy

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Effective Date: 10/1/2025

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Railway CrossFit ("we," "us," or "our") respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information when you text our business phone number.

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Information We Collect

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When you send a text message to Railway CrossFit, we collect your mobile phone number and the content of your message in order to respond to your inquiry.

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How We Use Your Information

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We use your mobile number and message content solely to:

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  • Respond to your questions about class schedules, membership pricing, hours, and general gym information

  • Route your message to gym staff when a personal follow-up is needed (such as billing, cancellations, or complaints)

  • Maintain an internal record of customer communications for quality and support purposes

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No Sharing of Mobile Information

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We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in status to any third party or affiliate for marketing or promotional purposes. Your information is used exclusively to facilitate communication between you and Railway CrossFit.

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Message Frequency

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Message frequency varies based on your interaction with us. You will only receive messages in response to a conversation you initiate by texting us first.

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Message and Data Rates

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Message and data rates may apply, based on your mobile carrier plan. Railway CrossFit is not responsible for any charges from your wireless carrier.

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Opt-Out

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You may opt out of receiving further text messages at any time by replying STOP to any message. Once you opt out, you will receive no further messages from us unless you initiate a new conversation.

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Help

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Reply HELP to any message for assistance, or contact us directly at:

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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Contact Us

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Railway CrossFit 314 South Main Street, Salisbury, NC 28144 Phone: (336) 960-0173 Email: bwilson@railwaycrossfit.com